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1. #Microsoft customer service phone number for xbox for free#
2. #Microsoft customer service phone number for xbox code#

This was our son's Christmas gift and it is the only thing we could give him this year so naturally, we are a little bummed to have this occur.Īny suggestions, anyone? Different phone numbers to try, someone to send an email to? Is there any recourse that you can help us think of? It just seems nuts that they can't account for the $50 credit, that they would insult us repeatedly, lie to us, call us liar. We do not feel we are being treated properly, however, and feel they are being oddly aggressive and unhelpful toward us. We really aren't very aggressive and prefer not to argue with anyone and certainly not a rep who has a job to do. If we were able to replace the funds ourselves for our son, we would absolutely do so, and just suck up the game credit loss. We asked for the manager again and told the rep the name and were again told we were being dishonest because there was no manager by that name. We asked where the $50 vanished to and were told it really didn't matter, it was gone. We called back and a rep told us we were lying because they would never have transferred us to a manager for that because it's not their policy to correct customer mistakes. That was fine with us and we apologized for our mistake.

#Microsoft customer service phone number for xbox code#

The manager again told us it was our own fault but that because he was a nice guy, he would give us a code redeemable for $50. Finally they told us they would transfer us to manager and we were relieved to finally talk to someone who could potentially help resolve the issue. We tried again the next day, and the next, and the next. We asked for a manager and were hung up on. They told us that this was our fault for "stacking" purchases and that unfortunately they would not refund or credit the account due to our ineptitude. We called customer service to try and resolve this. Only one card purchase came though, yet the balance was $0. He clicked the QTY up to 6 and entered his code.

He wanted to use his online code to purchase some Shark cards for his GTA game. We just assumed the parent company would be the creme de la creme if any issues should arise.Įverything came, and our son was stoked come Christmas morning to find something so much better than he anticipated this year. We were actually really pleased to be going through Microsoft itself, rather than a third party vendor.

It came with a game downloaded, an additional game disc, and a $60 online code for him to use. So we watched all the holiday ads and found a seemingly fantastic deal on an Xbox One through Microsoft itself. Our son understood that this Christmas was going to be leaner and we would do the best we could. Due to this, we have been living frugally off savings until we are recovered enough to return to work. Not to be outdone, I had a stinkin' stroke caused by an undiagnosed heart arrhythmia that causes clots. This wasn't easy, as my husband was in a car accident that resulted in a broken back and had to have emergency surgery. We bought our son an Xbox One for Christmas. Hopefully someone in here has experience with the company and can advise me. I'll try to keep it as brief as possible, but I really don't know what to do or whether there is anything I can do. The views of the moderation team do not reflect the view of Microsoft or its subsidiaries. Note: We are not affiliated with Microsoft or its subsidiaries in any official capacity. Showoff Sunday - all pictures of achievements, gamerscore, controllers, custom art/mods, battle stations, and so forth are only allowed as posts on Sundays. posts must be within the weekly megathread. and posts must be properly tagged or they will be removed.

#Microsoft customer service phone number for xbox for free#

No advertising, selling, buying, trading, self pomotion or asking for free stuff. Memes, image macros, reaction gifs, polls, petitions, friend requests, and surveys are not allowed as posts. Spoilers and NSFW must be properly marked.Įnabling piracy, jailbreaking, hacking, fraud, account trading/sharing, region switching, etc is not allowed. Posts must be directly related to Xbox and link to the source.įollow Reddiquette. News, reviews, previews, rumors, screenshots, videos and more! Follow us on Twitter! Subreddit Podcast! Join our club Check out our official wiki page Subreddit Rules